The policies are communicated to employees through notifications and are endorsed by the signature of the Chairman and the Chief Executive Officer. The policies are reviewed and revised, as required, to reflect LMI’s ongoing commitment to quality and customer requirements.
Basic EHS orientation program is a pre-requisite for the selection and promotion of all Logistics Management International employees.
Recognizing the risks for environment, health and safety arising from any of its operations. These orientation sessions are scheduled quarterly, and cover all aspects of EHS like:
Employees’ participation in training program/sessions is encouraged to have formal certification.
At Logistics Management International (LMI), safety is our top priority. We provide our employees with the necessary PPE to ensure their safety while handling petroleum products.
Logistics Management International has arranged Third Party insurance in case of any damage whereby public property is involved. Employees involved in accidents are provided with all sorts of assistance to resolve the issues associated with accidents like:
LMI, being in the business, recognizes that the quality of services is crucially dependent on the people providing the service. Reliability, safety, and quick delivery can only be ensured by qualified and trained staff, which are the core attributes of LMI.
This policy covers all employees working in different departments and focuses on managerial posts. Key positions in the company are mentioned below:
Customer satisfaction is paramount at LMI. We seek to maximize value for our customers by meeting their expectations and continuously monitoring our operations to implement improvements in our service. Customer feedback and complaints are the key drivers of these improvement efforts.
LMI will continuously seek customer feedback, both informally and formally. The information gathered will be deliberated upon by the management to implement necessary changes that enhance customer satisfaction, within the scope of available resources. While clients register their complaints, we will proactively seek and act upon their feedback.