LMI Suppliers are bowser/tankers owners.LMI needs them to expand the scope of its operations and satisfy a wider customer base.These suppliers are independent operators but contractually bound to provide service to our customers.
Manager Operations is authorize to hire/engage and dehire tank trucks (bowsers) as per above policy.Manager Operations is empowered to lend mobilization advance up to Rs.1, 000, 000/- (one million) to the owner of the bowser at the time of hiring.
Manager Operations is authorized to lend advance up to Rs. 5,00,000/- on request of the owner whose bowser is already hired with LMI.Manager Operations / Finance is empowered to pay/clear their dues/ transportation charges once a month after deduction of advances made as per the terms.Manager Operations / Finance will assume the financial powers of Chief Executive during his absence.
The policies are communicated to employees through notification and are endorsed by the signature of the Chairman and the Chief Executive Officer. The policies are reviewed and revised, as required, to reflect LMI’s ongoing commitment to quality and customer requirements.
LMI is a safety conscious organization, has experienced field managers that give importance to safe practice specifically related to transportation & handling of petroleum products.
Logistics Management International has trained safety supervisors who are certified formally for tankers operation from a qualified safety training institution. Logistics Management International has engaged professional safety support organization, which arranges regular training sessions to change the overall behavior of drivers regarding safe and defensive driving.
It is LMI’s responsibility to provide appropriate PPE to employees on the basis of potential hazards associated with POL products/crude oil transportation. After thorough analysis of transportation operation the following PPE’S are found to be vital for safety of employees intimately involved in POL products/crude oil handling at all sites.
Basic EHS orientation program is a pre-requisite for the selection and promotion of all Logistics Management International employees.
Pollution free environment, safety & security of employees and general public from all possible health hazards.The management of Logistics Management International appreciates and recognizes the recommendation of organizations and groups dedicating their resources to keep our environment safe and healthy.
Recognizing the risks for environment, health and safety arising from any of its operations. These orientation sessions are scheduled quarterly, and cover all aspects of EHS like:
Statistical Injury & Ilness Data from Logistics Management International for employees.
Logistics Management International has an internal system design to maintain statistical record regarding accidents which include number of deaths, injuries, disabilities, environmental damages, property and bowser damage record is also maintained for loss. Client and insurance company are also informed.
Logistics Management International has arranged Third Party insurance in case of any damage whereby public property is involved.Employees involved in accident are provided with all sort of assistance to resolve the issue associated with accident like:
Though Logistics Management International office staff & field manager are well conversant with English but the drivers use URDU language predominantly for communication. Instructions to the drivers have been prepared in Urdu, and issued to them as handy for best possible guidance, and smooth conduct of all activities including emergency.
LMI being in the service business recognizes the fact that quality of service is crucially dependent on the people providing the service. Reliability, safety and timeliness of delivery can only be ensured by persons qualified and trained to value these attributes of LMI quality.
This policy currently covers all employees working in the operation and key managerial positions, which coordinate with the operation to deliver the intended quality. Specifically positions currently covered are:
Customer-satisfaction is paramount at LMI. We seek to maximize value to our valued customers by meeting their expectation and continuously monitoring our operations to bring out improvements in our service. Customer feedback and suggestions and complaints provided by them drives these attempts at improvements.
LMI will continuously seek customer feedback, both informally and formally.The information so gather will be deliberated upon by the management to bring about all such changes, given the resources available, that enhances customer satisfaction.While clients can and do register their complaints, we as a matter of policy from now onwards will be more proactive in getting and acting upon customer feedback.
The Company’s bowsers/tankers to be calibrated from the following:
Calibration is needed on the following occasions: Newly manufactured bowsers.Once the tank of the bowser is repaired in a way that affects its capacity.Once the bowser changes contract/agreement with the Contractor/Oil Company as the Calibration Chart carries the name of contractor and the Oil Company.Normally calibration is carried out every year, as the calibration certificate is valid for one year only.
