Transport impacts on all aspects of our lives and businesses, but the inclusion of ethics is not seen as a central concern. This book fills a major gap in the literature, through its understanding of the many important dimensions of ethics and its treatment of a range of situations in transport, through asking about the why, what and how as it relates to ethics. The clear conclusion is reached that ethics should feature much more prominently in all transport decisions The goal of a theory of ethics is to determine what is good, both for the individual and for the society as a whole.
Drivers are expected to act in an ethical manner in order to provide excellent customer services. Examples of ethical behavior include but are not limited to the following.